Happy 2021! Over the next few weeks, I’m going to be exploring some key predictions for the coming year — but first, I wanted to take a quick look back at some of the lessons we’ve learned from the past eleven months of the pandemic. Perhaps the most obvious is…

As England ended its month-long lockdown earlier this month and began vaccinating against COVID-19, Retail Gazette reports that crowds of people celebrated their newfound freedom by shopping at high streets across England, packing London’s Regent Street — even mobbing Harrods. The images of those crowds shopping in London brought me…

A friend of mine recently started taking golf lessons, and he was sent by his golf coach to a local store to get orthotics for his over-pronating left foot. …

Over the past few months, I’ve discussed several challenges retail is facing due to the pandemic, but it’s worth noting that some retail categories are actually thriving in this new normal. One of those is grocery stores. The Industrious is currently working with a large European grocery chain that’s dealing…

Black Friday this year, like so much of 2020, looks very different from years past. With much of the U.S. …

No fans were allowed at the 84th Masters at Augusta National Golf Club last weekend, but they had another popular place to get their golf fix. Interest in golf surges during every major tournament, and the PGA TOUR Superstore meets that demand with a complete experience. They’ll fit you for…

Let’s talk about The Mandalorian. The hit show, now in its second season, has been doing groundbreaking work with video walls, using real-time rendering to replace green screens with stunningly realistic virtual sets that surround the actors. Animation supervisor Hal Hickel said the experience of being in front of those…

Fifty major retail landlords in the UK, including mall giant Hammerson, may soon start basing retailers’ rents on their online sales as well as in-store sales and footfall, according to a recent article in Charged Retail. …

I have a simple question to ask this week: what if a truly innovative retailer were in charge of the election process? How different might things be? With just days to go until the U.S. election, we’ve all seen the reports of people standing in line to vote for five…